Refund policy

Return & Replacement Policy
At Oxidron, customer satisfaction is important to us. Please read our policy carefully before placing an order.
Replacement Eligibility
 We provide a 7-day return or replacement policy for eligible products. If you receive a damaged, defective, or incorrect item, please contact our support team within 24-48 hours
Since our products are internationally imported (mainly from China), we currently do not offer returns or refunds for change of mind, dislike of product, or incorrect expectations.

•Need Unboxing Video of product that you received
GUIDELINE FOR UNBOXING AND REPLACEMENT CLAIMS :
Please make sure to make a proper unpacking video to avoid claim of purchase made under check warranty terms
In order to provide more business and good long term relation we have made a sample video, have a look
CLICK HERE TO SEE SAMBLE UNBOXING VIDEO
Its is Humble Request to all Customers and Resellers to ensure following things :
1. Customer Should take image from top of parcel once received showing label clearly. (To Varify
Our Shipment)
2. Customer should start unpacking with 360 degree view of parcel at first. (To Varify Tempering)
3. Unpacking to be done in complete including all edge to edge showing all components. (To Varify
Missing Items)
4. Any Physical Damage or Usage mark ete to be notified in same video.
5. Video shall be single clip unedited.
For Damage Claim only unboxing video evidance will be refered for varification.

Important Notice
By purchasing from Oxidron, customers agree to this policy and understand that only eligible claims with proper proof will be considered.
Contact Us
For replacement assistance, contact: oxidronshoppy@gmail.com